Privacy Statement

Figi processes personal data. We want to inform you about this like to be clear and transparent. In this privacy statement we will give you answer the most important questions about the processing of personal data. We use certain terms in this privacy statement. Here's what some of these terms mean:
Personal data: data that directly or indirectly say something about you, such as your name and address, but also your e-mail address. Processing: the collection, storage and disposal of personal data from our systems.

From who do we collect personal data?

  • People who show an interest in our products and services
  • People who purchase our products or services
  • People who are connected to a company or organization where we want to get a relationship with, or have had.

Who processes the personal data?
Do you want to know which part of Figi is responsible for the processing of your personal data? Please contact us via info@figi.nl

For external processing
We provide only personal data to partners who need to process data for us, including our IT providers and administrator of the CRM system. This based on our instructions and in compliance with our privacy policy and any other appropriate confidentiality and security measures.

For what purpose we process personal data?
We process personal data for the following purposes:

 – To be able to enter into a relationship with you If you want to become a customer with us or when you create a new product or a new service would decrease, we have personal data required. For example, your telephone number, and e-mail address in order to inform you about changes of the product.

 In order to maintain the relationship with you and to carry out commands
If you visitor or customer of us are, we want you well. We process personal data for this purpose. We use your name, address and email address, for example, to stay in touch. We do this for quality assurance. Capturing images d.m.v. cameras in and around the property are aimed at fighting crime.

 – For the development and improvement of our products and services
To give you good service, we work continually on the development and improvement of our service.

 – For promotional and marketing purposes
We can process your personal data for promotional or marketing purposes. E.g. to notify you about a new product that may be of interest to you or in order to be able to respond to your needs better. You do not want to be contacted for these purposes? Please let us know.

 – For legal obligations
We must be on the basis of certain (International) changes in laws and regulations, collect information about you, for example for the conduct of administration and the associated data retention.

 – For archival purposes
We do not collect more personal data than necessary in the framework of the above purposes. If we do not store the information for those purposes we can still save the data for archival purposes. That is, the data only for statistical purposes.

Transfer to third parties
We will never the collected data to third parties, unless we take care of the ticket sales for a third party. In this case, we will provide only the relevant customer information to the party for whom we provide tickets.

Retention period
The personal data will not be kept longer than is necessary for the purpose for which they are processed. The retention period for the administrative personal data is 5 years.

Cookies
Figi uses cookies. A cookie is a small text file that the first visit on a website is stored on the device (electronic device) of the visitor. Cookies aim at information about someone, the website or to collect statistics. Some cookies also have aimed to improve the user experience of the website.

Types of cookies
We make distinction between functional and non-functional cookies. Functional cookies we place always. These are necessary to the website to work properly. Non-functional cookies processing personal data outside your field of vision. This allow us especially able to improve our services. For example, we can measure how often our site is used and to what information visitors are looking for. We always ask your permission for asking non-functional cookies. 
We use the following non-functional cookies.

Analytical cookies
With analytical cookies we collect statistics on the use of the website by the users. To measure Web site usage by the website can be improved for the benefit of the users. 
The following data is stored:

  •  the IP address, which is made anonymously;
  • technical characteristics, such as the browser you are using;
  • from which page you are on the online store.

Tracking cookies
These are cookies set to identify an internet user on a website. By placing tracking cookies enables us to track which Web pages you visit. From the information on your Web site we can deduce what your preferences and interests. On this basis, we can offer you individual offers.

Would you have access to the processing of your personal data by us?
You can get an overview of the personal data about you are processed at us. You will find that your personal data is incorrect or incomplete processed or you will find it is not necessary that they are processed? You can submit a request for modification, addition or removal with us.

 

We use first and third-party cookies to improve our services by analysing your browsing habits. By continuing to use this website, you consent to the use of cookies.